Project Manager: Testing Services
Applause
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MessageProve you're not a robotSend E-Mail Close Israel-Herzliya× Employee ReferralTell Us Who You AreFirst Name
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E-Mail AddressPlease complete all 3 fields.How Do You Want to Share?CloseJob DescriptionBrands today win or lose customers through digital interactions, and Applause alone can deliver authentic feedback on the quality of digital assets and experiences, provided by real users in real-world settings. Our disruptive approach harnesses the power of the Applause platform and leverages a vetted Community of more than one million digital experts worldwide. Unlike traditional testing methods, we respond with the speed, scale and flexibility that digital-focused brands require and expect. Applause provides insightful, actionable testing results that can directly inform go/no go release decisions, helping development teams build better and faster, and release with confidence.Our Testing Services team takes a hands-on approach in order to help execute test requests and test scripts in collaboration with customer teams. Working cross-functionally with other Applause resources, we are looking for a Project Manager to drive successful execution of test strategies while managing large teams of community team members.What you will do:
- Work closely with Solution Delivery Managers/ Project Managers to successfully manage customer needs and expectations
- Participate in kick off calls and support the onboarding process for new customers
- Main point of contact for all pre/active/post testing cycles requests
- Manage Project costs and deliverables to ensure margin goals are met and/or exceeded
- Recruit and manage Test Engineers (along with other Testing Services team roles) to drive test strategies in line with customer and company expectations
- Contribute to TS initiatives, including but not limited to: process development/improvement, product review, manage and create best practices contributions, white papers, follow and analyze testing data for trends, course corrections, and customer reports
- You have gained a minimum of 3 years of professional experience as QA Consultant, Test Manager, Product Owner, Project Manager or Operations Manager for mobile applications, web products or a SaaS solution
- Proven experience in project management, operations, improvement and optimization of processes
- Excellent problem solving skills and customer orientation
- Experienced in leading teams – previous experience with remote teams is a plus
- Fluency in English and Hebrew is a must
- Be Accountable: You love to take ownership, hold yourself and others accountable to increase empowerment and success.
- Celebrate Authenticity: You love bringing your true self to work and to creating genuine and trustful relationships within a diverse environment.
- In It Together: You have a team-first mindset and you love collaboration with your peers.
- Create Value for Our Customers: You love delivering meaningful business impact and be a release partner for all aspects of digital quality.
- Crush Your Goals: You always strive for excellence and you constantly seek ways to be better, more effective and more efficient.
full of passionate and talented people: 500 globally and we keep growing * Opportunity to grow and contribute to the success of a global company working with the biggest, widely recognized brands
- Despite the challenges of 2020, 2021 and 2022, Applause had grown significantly during this time as companies prioritized digital channels for their customers
- Build a strong network of executives and decision makers in world leading tech brands
- Learn and grow by joining various courses and in-house knowledge sessions
- Find your best way to work - Choose between hybrid or on-site from our office in Herzliya