Industrial & Management Engineer Student

• Ongoing support for customer system administrators via a ticket management system
• High-level support provided directly to innovation managers at major global organizations such as Lidl, Coca-Cola, Ford, government agencies, etc.
• Preparing a variety of training materials (videos, articles, guides, etc.) based on instructions from product managers
• Leading IT onboarding processes with customers, such as configuring Single Sign-On, User Provisioning, etc.

• Second-year student in Industrial & Management Engineering
• Logical thinking and deep understanding of information systems
• Excellent verbal and written communication skills in both Hebrew and English
• Responsibility, initiative, and ability to learn independently
• High motivation and willingness to work intensively
• Patience and excellent interpersonal skills
• Experience in preparing training materials / training / support - an advantage
• Commitment for two years

Mploy