Customer Success Manager- Russian Speaker
Optimove
- תל אביב
- משרה קבועה
- משרה מלאה
- Own overall client relationships, enabling them to unlock value from their partnership with Optimove
- Establish a trusted and strategic relationship with each assigned client
- Be a strategic connector, ensuring the right resources from Optimove and engage with key stakeholders
- Be the customer's advocate internally by communicating requests and issues across departments
- Provide training, guidance and advice to help your clients unlock maximum value using the Optimove platform
- Communicate major product updates and releases ensuring clients enact changes
- Bachelor's degree
- 2-3 years of experience in relevant roles, preference from software companies
- Mother tongue level Russian for both spoken and written communication
- Fluent in English & Hebrew - Extremely strong presentation and communication skills
- Proactive, highly organized, with the ability to manage multiple tasks
- Fast learner who can understand and articulate technology at any level
- Rich and effective interpersonal skills
- Strong analytical skills
- Growth mindset - always pushing yourself out of your comfort zone
- Experience in technology-related fields, preferably B2B SaaS