Writer - Product Team (Hebrew and English)

• Experience as a Technical Writer in the software/technology industry

• Writing user manuals, SOPs, API documentation, installation guides, training content, and release notes

• Roles such as editor, UX/microcopy writer, e-learning content creator, or online help author

• Develop and maintain a wide range of content: user guides, in-app help, standard operating procedures (SOPs), onboarding materials, and developer/API documentation

• Write new content and update legacy materials in accordance with our Style Guide and tone of voice

• Collaborate cross-functionally with Product Managers, R&D, QA, and Marketing to ensure documentation aligns with feature delivery and go-to-market messaging

• Learn new business processes daily and explain them in clear, simple language

• Translate and edit content in both Hebrew and English - fluency in both languages is required

• Contribute to in-product help and knowledge base content for multiple user types

• Upload and manage content in our internal knowledge platforms

• Act as a focal point for documentation standards and knowledge sharing across the company

• Fluent in both Hebrew and English (spoken and written) - mandatory

• Proven experience writing clear, well-structured content for software products

• Proficient with technical writing tools and quick to adopt new technologies

• Ability to explain complex product features and business processes to both technical and non-technical audiences

• Familiarity with ERP, financials, logistics, or retail systems - a strong advantage

• Experience in UX writing, microcopy, or e-learning - a plus

• Detail-oriented, fast learner, and self-starter with strong time management skills

• Excellent interpersonal and collaboration skills; comfortable working with multiple stakeholders

• On-site, full-time position at our offices in Rosh HaAyin, Israel

Mploy