Senior Solutions Consultant
- תל אביב
- זמנית
- משרה מלאה
30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!**Your Role**We're looking for a Senior Solutions Consultant with experience with ERPs (such as Netsuite, Oracle Fusion, SAP s/4, Ariba or Coupa) to lead onboarding for new customers and drive their implementation of our product. We're also looking for someone who is excited to be hands-on and influence our product roadmap.As every business needs our type of product, you'll work with a variety of new clients and industries as Zip scales. Current clients include OpenAI, Coinbase, Snowflake, Notion, Canva, Samsara, Databricks, etc.You Will
- Lead onboarding for new customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems
- Responsible for leading the end-to-end implementation for new customers -- roll up your sleeves and build out the customer's processes from scratch
- Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip
- Proactive project management across many customers, to manage requirements and tasks across onboarding
- Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn't support, and set expectations with customers
- Do whatever it takes to make customers happy + successfully onboard them as quickly as possible
- Continuously improve the post-sales processes to help our customers accelerate the time to value
- 4+ years' experience working in one of the following roles: Procurement/Sourcing Manager, ERP/P2P Systems Consultant, or managing key customer and stakeholder relationships in a B2B SaaS company
- Prior experience with the implementation or administration of a procurement tool / ERP - Oracle Fusion or SAP Ariba or Netsuite
- Fantastic communication skills
- Extreme attention to detail and pride yourself in being incredibly proactive
- Experience working with product and engineering teams
- You're able to push back and still make people happy
- Very comfortable with software configuration (not necessarily technical skills, which would be a plus)
- Willing to do whatever it takes to make Zip and its customers happy.
- 📈 Start-up equity
- 🚠 Team building events
- 🌴 Flexible PTO
- 💻 Apple equipment plus home office budget
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