UX Research - UX CoE Lead
- ישראל
- משרה קבועה
- משרה מלאה
- Collaborate closely with account managers, solution architects, and delivery teams to ensure exceptional client experiences and support business growth.
- Act as the subject matter expert (SME) for UX testing, usability, accessibility, and crowd testing.
- Guide and advise internal teams and clients on testing strategy and best practices.
- Scope and design UX engagements that are insightful, actionable, and tailored to client needs.
- Lead client conversations, especially around test design, methodology, and result interpretation.
- Support ongoing UX testing projects, including managing scope, quality, and timelines.
- Respond to follow-up questions, and ensure all deliverables meet a high standard.
- Collaborate with sales and account managers to support opportunities and build trust with prospects.
- Contribute to RFIs/RFPs and write the technical sections of Statements of Work (SoWs).
- Help shape estimates, quotes, and delivery plans.Centre of Excellence Operations.
- Maintain and improve internal artifacts, templates, and delivery frameworks.
- Ensure consistency and high quality across all UX deliverables and reports.
- Support internal teams through mentoring, documentation, and capability uplift.
- Work with other Centers of Excellence and Solution Architects to evolve offerings and drive innovation.
- Contribute to internal knowledge sharing, case studies, and thought leadership content.
- Strong background in UX testing or UX research - including planning, execution, and analysis.
- Familiarity with accessibility standards (e.g., WCAG) and crowd testing methodologies.
- Excellent client-facing communication skills, with the ability to simplify complex concepts.
- Experience contributing to RFPs/RFIs and writing technical statements in SoWs.
- Hands-on project experience with enterprise clients.
- Comfortable managing multiple stakeholders and delivering in a fast-paced environment.
- A collaborative mindset and an eye for continuous improvement.
- Fluent English is a MUST
- Recognized among Israel's top 100 best places to work for, four years in a row
- Be part of a company that is a globally recognized leader in Quality Engineering
- Experience our team spirit, working with real people, and solving real challenges
- Work with Senior Specialists and Practice Experts. · Nurture your personal and professional growth through tailored career paths
- Dive into interesting projects using cutting-edge technology designed by and for Quality Engineers
- Enjoy unique placement opportunities worldwide
- We believe in a workplace culture that values open communication and fairness, encouraging our employees to feel seen, supported, and empowered to realize their full potential