Senior IT Systems Engineer

• Provide subject matter expertise for Corporate systems and lead all technical aspects of engineering, maintenance, and management of the applications and solutions.
• Lead the end-to-end technical planning and execution of new office/site build-outs, including infrastructure design, vendor coordination, and on-site implementation.
• Provide front-line technical assistance to employees via in-person walk-up support, resolving hardware, software, and connectivity issues in a timely and professional manner.
• Design and implement scalable, secure network solutions for new and existing sites, ensuring high availability and performance across all layers.
• Collaborates with global IT teams to ensure 24/5 support coverage, providing detailed handoffs and status updates for active tickets transitioning to the U.S.-based staff.
• Manage and optimize wireless networking environments, with a focus on Cisco Meraki and Fortinet solutions, including access point deployment, configuration, monitoring, and troubleshooting.
• Serve as a subject matter expert for network architecture, maintaining documentation and standards across corporate locations.
• Administer and maintain Microsoft Intune for Windows device lifecycle management, including configuration profiles, compliance policies, app deployments, and conditional access.
• Perform advanced Windows OS troubleshooting, including deep-dive analysis of system logs, driver conflicts, group policy issues, and application compatibility challenges.
• Manage the administration, day-to-day operations, and troubleshooting of SaaS applications, endpoint management, and identity processes
• Develop and maintain automation processes related to identity lifecycle, application configuration, and data management.
• Collaborate with key business stakeholders to ensure alignment with business requirements.
• Troubleshoot and reference the 3rd party vendor support documentation on API integrations
• Manage the configuration of new SaaS systems in Okta to streamline the delivery of services to the user community
• Lead incident response and problem resolution for various applications
• Partner with Security & Cyber Security Assurance to enforce strict cross platform security and audit controls.

• 7+ years of experience supporting office network infrastructure
• 5+ years of experience with Okta administration and configuring SAML, SSO, Automation, Provisioning, De-Provisioning of Accounts
• 5+ years of hands-on experience with Okta Workflows, Access Request designs, and orchestration tools
• 4+ years of experience with scripting languages such as C#, Python, Powershell, etc
• 4+ years of experience supporting Audio Visual Conferencing tools
• 4+ years of SaaS application administration and ownership of Enterprise IT applications and tools (example: Zendesk, Atlassian, Slack, Okta, Google, etc)
• Must be able to work flexible hours and in an on-call rotation for off-hours support
• Strong communication skills, written and verbal, in both Hebrew and English
• Participates in daily syncs and asynchronous updates with global team members to align on priorities, urgent issues, and escalation needs.
• Be able to perform all the tasks that we ask of the Service Desk technicians
• Strong knowledge of PC/Mac operating systems, applications, networks, and hardware
• Experience administering Zoom conferencing and a modernized user experience
• A willingness and ability to develop expertise in new technologies as needed.
• Ability to multitask and manage competing priorities in a fast-paced environment
• Be self-motivated, self-directed, and customer service-focused
• Strong communication skills, including presentation skills and the ability to tailor communications for the intended audience.
• Availability to travel internationally when needed
• This is a hybrid position. A minimum of 3 days of working from the office are mandatory.

• Axonius is committed to ensuring that each team member has a clear and attainable long-term career path. To support this, we allocate a yearly budget to every employee, enabling them to invest in their own growth and learning according to their specific needs and aspirations.
• We understand the importance of maintaining a healthy work-life balance. That's why we provide our employees with three long weekends throughout the year, giving them the opportunity to rejuvenate, spend quality time with loved ones, and invest in their own well-being. In addition, we created a special parental leave policy which allows both primary caregiver and secondary caregiver to spend substantial time with their newborn. We're also proud to offer extra vacation days for the following important life events: marriage, birth of a grandchild, special milestones related to your children, loss of pregnancy and bereavement.
• We see you. As part of our culture, our employees' well-being is important to us.That's why we offer psychological support services and support services.
• While we have physical offices in the United States, Brazil, and Tel Aviv, we embrace a flexible working culture. The majority of our employees work remotely, regardless of their location around the globe. This flexibility allows us to tap into a diverse talent pool and enables our team members to work in a way that suits their individual preferences and circumstances.
• As a global company, we strive for excellence in everything we do. To support our employees in communicating effectively across borders, we provide English lessons as part of our commitment to their success.

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