Renewal Manager
- תל אביב
- משרה קבועה
- משרה מלאה
- Negotiate value-driven renewals and contract changes while ensuring a world-class customer experience
- Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
- Work collaboratively with customers, resellers, and internal stakeholders to grow accounts and drive incremental opportunities
- Establish rapport and solid working relationships with your customers
- Lead internal forecasting discussions and pipeline reviews
- Contribute to the success of the company by providing feedback and influencing new processes and playbooks
- 3-4 years of Renewal experience in the Tech Industry
- Possess sales or negotiation experience
- Show clear communication skills with the ability to lead a conversation effectively
- Must be passionate about creating a great customer experience
- Possess prioritization and organizational skills with attention to detail
- Thrive in a dynamic and passionate environment
- Invest in relationships with customers and colleagues
- Seek to understand multiple perspectives in a situation
- Contribute to a positive team environment
- Working knowledge of Salesforce, CPQ, Microsoft Suite (PPTX, Word, Excel)
- High level of spoken and written English - a must
- Fluent in German - big advantage
- Flexibility to work of Fridays
Mploy