Operation Specialist
- ראש העין
- משרה קבועה
- משרה מלאה
- Oversee all the operations activity within the New Verticals products on your assigned shift, multi-task and prioritize real-time issues, investigating and escalating issues while following escalation protocols.
- Perform in-depth troubleshooting and resolve technical difficulties and complicated issues that were escalated from customers or our support team.
- Working with internal systems, opening JIRA tickets to R&D production teams, raising flags about wide and urgent issues and manage workers during live shifts.
- Managing E2E operational processes for new projects within the New Verticals products
- Full-Time position, working in 24/7 shifts, including weekends and holidays.
Mploy