Director of Product Portfolio Management

• Align Products & Modules: Coordinate dependencies across product lines and modules to ensure an integrated, coherent value proposition and functional completeness across the Personetics platform.
• Strategic Customer Requests: Serve as the single point of contact for managing large customer requests that span multiple modules, coordinating analysis and response efforts across the product team.
• Roadmap Planning & Alignment: Drive alignment with product managers, product marketing, and PMO to plan and deliver four major market releases annually, ensuring feasibility and coordinated execution.
• Annual Planning & Budget Integration: Support the annual product planning process, partnering with PMO and R&D to evaluate feasibility, prioritize initiatives, and align roadmaps with capacity and budget constraints.
• Champion Best Practices: Lead and evangelize product management excellence including backlog management, product discovery, PDLC integration, UX alignment, and cross-team collaboration.
• Portfolio Governance & Visibility: Implement and manage operational governance frameworks-track dependencies, risks, and progress through a unified dashboard and regular operating cadences.
• Product Metrics & Insights: Define, track, and analyze core product KPIs and performance metrics (adoption, usage, satisfaction, delivery velocity) to guide continuous improvement and data-driven decision-making.
• Release Readiness Leadership: Ensure cross-product launch readiness by aligning product, marketing, engineering, customer success, and support teams for every quarterly release.
• Product Group Training & Enablement: Lead enablement for product team members on tools, templates, lifecycle stages, and evolving processes to improve consistency and impact across the group.
• Post-Release Review & Optimization: Drive retrospectives after each release cycle to surface process improvements and integrate feedback into future planning cycles.

• 8-12 years in product management, portfolio management, or cross-functional program leadership roles in software/SaaS companies
• Experience working with large enterprise customers, banks and financial institutions an advantage.
• Experienced in coordinating multiple product teams, interfacing with PMO, marketing, and engineering functions.
• Proficient in defining, tracking, and acting on product KPIs; familiar with tools like Mixpanel, Amplitude, Pendo, or custom dashboards.
• Strong influencing skills and process leadership across diverse stakeholders.
• Bachelor's degree in a technical or business field; MBA or certifications (e.g. SAFe, PMP, Pragmatic, CSPO) preferred.
• Organized, analytical, detail-oriented, and an excellent communicator; thrives in complex, cross-functional environments.

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