Consulting Architect (TAM)
- תל אביב
- משרה קבועה
- משרה מלאה
- Lead customer-facing consulting engagements, including discovery workshops, assessments, and design sessions, focusing on virtualization, automation, and software-defined infrastructure.
- Architect, document, and implement complex, scalable solutions across multi-site, hybrid cloud, and on-premises environments.
- Serve as a trusted technical advisor by developing a deep understanding of each customer's business priorities, IT landscape, and data center strategy.
- Take ownership of business outcomes for projects, ensuring successful delivery through technical leadership, governance, and hands-on implementation.
- Conduct regular health checks, operational reviews, and technical planning meetings to identify risks, recommend improvements, and ensure platform stability.
- Proactively advocate for the customer within Nutanix, coordinating with Support, Engineering, Product Management, and Sales to resolve issues and enhance satisfaction.
- Monitor and mitigate operational risks through awareness of known product issues, service advisories, and early-access information.
- Facilitate deployment and migration activities, coordinating cross-functional teams and ensuring alignment with best practices.
- Collaborate with Project Managers to manage budgets, timelines, and scope while ensuring high-quality outcomes.
- Identify and develop future service opportunities by maintaining commercial awareness and customer intimacy.
- Contribute to internal practice development by capturing intellectual property, conducting peer reviews, and sharing best practices.
- Participate in sales account planning and support pipeline growth through technical insights and consultative engagement.
- Maintain expert-level knowledge of the Nutanix product stack and contribute feedback to product and engineering teams.
- Travel to customer sites (up to 30%) to reinforce relationships, lead engagements, and conduct in-person reviews and workshops.
- High Security Clearance (Level 2) - mandatory for engagement in sensitive environments.
- Language Skills: Fluent in Hebrew and English.
- 8+ years of experience in enterprise IT consulting, technical architecture, or customer-facing roles within complex infrastructure environments.
- Deep technical expertise in virtualization technologies, including Nutanix AHV, VMware vSphere, ESXi, vCenter, and hyper-converged infrastructure.
- Strong background in designing and implementing Software-Defined Data Center (SDDC) architectures across compute, storage, and networking.
- Hands-on experience with cloud platforms such as AWS and Microsoft Azure, and designing hybrid or multi-cloud solutions.
- Proficiency in automation and scripting using tools such as Python, PowerShell, Bash, Ansible, and Jenkins.
- Working knowledge of containers and orchestration tools, including Docker and Kubernetes.
- Familiarity with DevOps practices and methodologies such as Agile, Scrum, CI/CD, and Lean.
- Experience supporting or deploying enterprise applications like Microsoft SQL Server, Oracle, Exchange, SAP, Splunk, or VDI in large-scale environments.
- Strong understanding of data center operations including DR/HA, backup, performance tuning, security, and monitoring.
- Excellent communication, stakeholder management, and technical writing skills, with the ability to present complex topics clearly to both technical and non-technical audiences.
- Proven ability to manage escalations, lead troubleshooting efforts, and provide proactive risk mitigation.
- Experience in customer success or relationship management roles such as TAM, CSM, or SE is a plus.
- Certifications such as Nutanix NCP/NCS, VMware VCAP, LPIC, MSCA, CCNA, or equivalent are highly desirable.
- Solid background in both Linux and Windows systems administration.
- Bachelor's degree in Computer Science, Engineering, or related technical field-or equivalent practical experience.
- Department: Operations
- Location: Tel Aviv
- Workplace Type: Hybrid
- Employment: Fulltime
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