Project Manager
- תל אביב
- משרה קבועה
- משרה מלאה
- Project Onboarding & Transition: Take ownership of the project after initial setup, ensuring a smooth handover from the Setup team and alignment on ongoing needs, scope, and support structure.
- Ongoing Stakeholder Communication: Serve as the main point of contact for internal and external stakeholders (Customer Success, Support, and Operations), ensuring transparency, responsiveness, and alignment throughout the project lifecycle.
- Timeline & Resource Management: Manage and prioritize ongoing client requests, issues, and optimizations. Ensure efficient coordination of internal resources to support evolving project needs without compromising stability or timelines.
- Issue & Risk Management: Proactively identify bottlenecks, recurring issues, or client dissatisfaction risks. Escalate appropriately and work cross-functionally to resolve root causes.
- Status Monitoring & Reporting: Track the health of the running system and provide clear, periodic updates to stakeholders. Ensure visibility of open tasks, client sentiment, and support performance.
- Continuous Improvement: Conduct monthly result analyses, draw insights from experiences, and strive to achieve the Delivery department's goals. Analyze and optimize delivery workflows to improve efficiency and scalability.
- KPI Tracking & Performance Monitoring: Define, track, and report on key performance indicators (KPIs) to measure project success and team performance. Use insights to drive accountability and continuous improvement.
- 4+ years of project management experience, leading complex and technical projects in dynamic, fast-paced, global environments - a must
- Bachelor's degree in Business, Supply Chain, Operations, or a related field - an advantage
- Great communication and presentation skills - Hebrew and English, written and spoken
- Experience working with multiple entities, managing cross-functional collaborations effectively
- Strong ability to learn complex systems and processes quickly
- Incredible interpersonal skills (!)
- Proactive problem solver with a Can-Do approach
- Exceptional organizational skills
- Excellent prioritization and focus skills
- Analytical thinking - Can extract and process data to make data-driven decisions.
- Proficiency in project management tools (e.g., Jira, Asana)
- Responsible for project from its incep...
Mploy