Operation Manager
- תל אביב
- משרה קבועה
- משרה מלאה
- Improve the end-to-end customer onboarding experience from KYC to technical integration
- Design processes for customer requests and queries, managing priority and escalations
- Design and implement scalable processes for payment approvals, liquidity management and failure fallbacks
- Optimize data-sharing workflows with our multiple banking partners
- Define and track product and revenue KPIs
- Automate sales operations from lead qualification to contract signature
- Streamline invoice processes and revenue collection
- 3+ years experience working in operations in a startup environment;
- Great analytics skills
- Hands-on experience with automation tools like zapier or n8n
- Fluent English skills - both written and verbal
- Experience working in fintech
- Basic coding skills
- Detail-oriented and organized
- Hacker mindset
Mploy