Collections Analyst

• Manage a portfolio of accounts, ensuring the timely collection of outstanding invoices
• Communicate with customers to resolve payment discrepancies and disputes.
• Reconcile customer accounts and process payments accurately
• Collaborate with sales and Billing teams to address billing issues
• Prepare regular reports on collection activity and account status
• Identify and implement process improvements to enhance collection efficiency

• 3-5 years of experience in collections, accounts receivable, or a similar financial role
• Proven track record of successfully managing a high-volume accounts receivable portfolio
• Proficiency in NetSuite and Microsoft Excel
• Experience with a collection system such as Tesorio, Gaviti - Advantage
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and as part of a team in a fast-paced environment

Mploy