Senior Technical Support Engineer/Solution Engineer
- ירושלים
- משרה קבועה
- משרה מלאה
4+ years of relevant work experience (Network/Security/SaaS Support) - Must.
Proficiency in Active Directory/GPO, Windows, Linux and PowerShell/ Python scripting - Must.
Proven experience in technical support role, preferably in the cybersecurity industry.
Excellent problem-solving and communication skills.
Willingness to learn and adapt in a fast-paced environment.
Strong understanding of network security skills and the ability to work independently and as part of a team.
Commitment to innovation, integrity, and excellence.דרישות:
משרה נוספת -Technical Support EngineerHave at least 3 years of previous experience in technical support, Tier 1-2, role (preferably in a startup or similar high-paced environment)
Experienced with writing SQL queries, Infrastructure & Application Monitoring Tools
Excellent problem-solving skills and the ability to think critically and logically
Strong communication and customer service skills, including the ability to explain technical concepts in a clear and concise manner
Able to work well in a team and collaborate with other professionals to ensure high-quality of service
Able to work well under pressure and handle multiple tasks at once.
High proficiency in spoken and written EnglishSolution Engineer3+ years in a client facing (US) and tech-focused role (e.g., Solution Engineer/Sales Engineer) in B2B cyber security products.
Strong technical background (development, cyber, etc.).
Experience in the AppSec field - significant benefit.
Excellent English communicationהיקף משרה: משרה מלאהקוד משרה: JB-00574
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