Observability Professional

• Implement and configure monitoring, control and observability systems within enterprise environments.
• Build operational dashboards to visualize performance, availability, incidents and alerts.
• Participate in technical onboarding processes for new services and systems, including requirement gathering, monitoring definition, and full deployment into production.
• Develop automation for operational processes, including monitoring configurations, alerting logic, scripting, and reporting flows.
• Integrate monitoring tools with other enterprise IT systems such as incident management, documentation, and configuration tools.
• Support incident investigation, anomaly detection and ongoing optimization of monitoring coverage.
• Work collaboratively with system, DevOps, cloud, cybersecurity and IT support teams. Technological Environment:
• Diverse infrastructure environments: servers, operating systems, networking, enterprise services.
• Cloud platforms - integrating and monitoring cloud resources and services.
• Automated pipelines and operational workflows using APIs and scripting.
• Complex multi-layered systems with multiple technological interfaces.

• Technical background in IT infrastructure: servers, networking, operating systems.
• Understanding of cloud environments - compute, storage, networking, permissions and security.
• Practical experience or training in monitoring and observability systems.
• Familiarity with automation concepts, including the ability to write or adapt scripts.
• Strong technical English - ability to read documentation and work with APIs.
• Service-oriented attitude, fast learner, and ability to work in cross-functional technical teams.
• Hands-on experience in technical roles such as system admin, NOC, DevOps or IT support.
• Familiarity with topics such as availability, performance, operational analytics, system visibility.
• Experience in service onboarding - including monitoring scoping and implementation
• Exposure to scripting, API usage, or systems integration.
• Familiarity with tools for incident management, documentation, or project coordination.
• Strong technological curiosity and self-learning ability.
• Analytical thinking and ability to understand complex processes.
• Excellent interpersonal communication and teamwork skills.
• Attention to detail, proactive approach, and ability to manage multiple tasks independently.
• Degree / diploma / certification in relevant fields such as Information Systems, Computer Science, Infrastructure, Cybersecurity, DevOps.
• Preference given to graduates of practical training programs or significant technological military service.

• We at Deloitte believe that diversity and inclusion among our people is a critical component of our success and that is why we cultivate an organizational culture that contains and embraces diversity in all its forms.

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