Senior Solution Architect

• Act as the senior technical point of contact for complex customer engagements across pre-sale and post-sale efforts.
• Partner with customers to design and implement technical solutions that align with security, compliance, and operational requirements.
• Lead Proof of Value and production rollout initiatives, ensuring smooth implementation and strong adoption.
• Own a product domain, working closely with R&D to resolve friction, contribute to roadmap development, and drive ecosystem growth.
• Build reusable solution assets including internal documentation, technical guides, automation scripts, and enablement content.
• Collaborate cross-functionally with Product, Engineering, Sales Engineering, Customer Success, and Marketing to drive platform adoption and customer success.
• Troubleshoot and resolve complex technical issues across data sources, cloud infrastructure, and enterprise systems.
• Continuously improve internal workflows, tooling, and best practices to support a growing customer base and field team.

• Proven experience as a Solution Architect, Senior Sales Engineer, or similar technical role in a SaaS, security, or cloud-native company.
• Strong background in solutioning, systems integration, and customer-facing technical delivery.
• Proficiency in data analysis and querying (e.g., SQL) and comfort working across distributed systems and cloud environments.
• Excellent communication and interpersonal skills, with the ability to influence both technical and business stakeholders.
• Strong ownership mindset-you take initiative, work independently, and thrive in fast-moving environments.
• Experience collaborating with R&D and Product teams to resolve customer friction and improve product capabilities.

• Bachelor's degree in Computer Science, Information Security, or a related technical field.
• Experience working on or supporting security-focused SaaS platforms.
• Familiarity with automation, scripting, and internal tooling development.
• Industry certifications (e.g., AWS Certified Solutions Architect, CISSP, CCSP) and experience with enterprise-scale deployments.

• Feel Free to Apply Even if your experience doesn't tick every box, we encourage you to apply. We're building something special here-and we welcome Cyerans with diverse backgrounds, perspectives, and experiences.

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