Customer Supply Specialist
Novo Nordisk
- כפר סבא
- משרה קבועה
- משרה מלאה
Accept ClosePress Tab to Move to Skip to Content LinkSearch by KeywordSearch by LocationLoading...Category×Select how often (in days) to receive an alert:×Select how often (in days) to receive an alert:Customer Supply SpecialistCategory: Market AccessLocation:Kfar Saba, Israel, ILAre you passionate about providing excellent customer service? Do you thrive in a fast-paced environment? We are looking for a Customer Supply Specialist to join our team at Novo Nordisk. If you are ready to support our customers, then read on and apply today for a life-changing career.The PositionAs a Customer Supply Specialist, you will be responsible for supporting customers such as pharmacies and healthcare professionals to overcome challenges and ensure the best customer experience with all Novo Nordisk products. You will be working closely with the supply chain team and the business units.Your main accountabilities will be:
- Developing and maintaining long-term partnerships with key internal and external stakeholders to ensure excellence in MAPA execution and representing Novo Nordisk's vision, values, and commitment when facing customers.
- Ability to analyse and provide business insights according to market trends.
- Operating in alignment with Novo Nordisk's business priorities to ensure impactful account engagement.
- BA/B.Sc. Degree (preferably within economics, biology or pharma). MBA -an advantage.
- 3 years of experience in a customer service or customer support role, with a strong track record of delivering high-quality customer relations performance- mandatory.
- Prior experience in the Israeli pharma industry in customer service and/or operations field - an advantage.
- Strong customer orientation, patience, and attention to details.
- Proficiency with Microsoft Excel and Outlook.
- Fluency in Hebrew and high proficiency in English.
- High analytical skills, ability to analyse complex issues, providing business insights.
- High communication skills, ability to problem solving, and to work within cross functional teams.