VIP account manager
- הרצליה
- משרה קבועה
- משרה מלאה
The Account Manager responsibilities are to increase VIP players lifetime value and additional key metrics through proactive outbound communication, ensuring a personal, engaging, and rewarding experience for our VIP players.The AM will also manage a VIP community and be responsible for reflecting players sentiments and feedbacks to the business, while building strong relationships and establishing personal connections with our most valuable VIP customers.
- High level of multitasking.
- Strong analytical skills to identify patterns in VIP behavior.
- Data driven mindset.
- Target / Sales Driven.
- Report building skills.
- Excellent interpersonal and communication skills.
- High-level understanding / interest in casual gaming / online marketing field.
- 2+ years of experience in customer success / customer support - Must.
- Proven analytical competencies and data-oriented - Must.
- Native or Mother-tongue level English - Must.
- Technical background (SQL, courses, relevant degree, or technological unit) - Nice to Have.
- Focus on consumer behavior in digital entertainment/games - advantage.
- Experience in building social content - Advantage.
- Experience performing in-front of a camera (acting, narrating, hosting) - Nice to have.