Senior Technical Account Manager
- תל אביב
- משרה קבועה
- משרה מלאה
- Develop and maintain relationships with clients to position the EY Cybersecurity team as a trusted partner
- Translate clients' needs into EY solutions - Collaborate with internal teams to address complex client requirements
- Identify upsell and cross-sell opportunities within existing accounts
- Conduct regular business reviews, including QBRs, to ensure client satisfaction and identify growth opportunities
- Join effort with delivery teams to ensure successful projects delivery and high client satisfaction in variety of domains, including Cloud security, Threat detection and response, DevSecOps, Infrastructure security and more.
- Monitor project progress and quality and provide regular updates to stakeholders
- Ensure timely resolution of technical issues and escalations
- Stay current with industry trends and emerging threats to provide proactive recommendations
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years of experience in technical account management, preferably in the cybersecurity domain
- Strong understanding of cybersecurity concepts, technologies, and best practices
- Ability to translate technical concepts for consideration within a broader business landscape
- Excellent communication, presentation, and interpersonal skills
- Candidates must be fluent in English*
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