Security Operations Leader

• Security operation leadership - Oversee the daily operation by leading projects & processes, tracking tasks & progress, and mentoring of a global Incident Response (IR) group that is specialized in detection & mitigation of various network threats, such as Denial-of-service attacks, application server-side & client-side threats, botnets, and more.
• Incident response leadership - Oversee & coordinate RT security incidents globally by maintaining & developing solid IR processes & playbooks, crisis management & de-escalation techniques, lead escalation calls, and identify & improve gaps in technical & operational procedures among the global security group.
• Global IR team leadership - Lead and mentor a multidisciplinary cloud security group consists of security IR analysts & security experts, fostering a collaborative and high-performance culture, oversee the global recruitment & training process of new employees, and develop & maintain high performance teams with deep technical knowledge, customer orientation, and operational attitude.
• Customer engagement - Ensure customer's SLA & satisfaction, build and maintain strong relationship with customers & stakeholders, and maintain regular communication through meetings, reports, and updates to ensure stakeholders are informed about security initiatives, incident responses, and risk posture.
• Strategic planning - Develop & execute roadmaps, strategies, and frameworks aligned with organizational goals.

• At least 8 years of experience in the domain of cybersecurity operations & investigations, especially in network security & incident response.
• A proven & solid experience in leading & overseeing a global group from the technical & operational points of view.
• A proven & solid experience in recruiting & training new employees.
• Strong & deep knowledge & experience in networking, especially network protocols of various OSI layers - application layer protocols, transport and network layer protocols.
• Strong & deep knowledge & experience in the domain of network security threats such as DDoS/DoS, API security, OWASP T10, etc.
• Strong & deep knowledge & experience with security controls and tools such as FW, SIEM, IDS/IPS, and vulnerability scanners.
• Solid experience in customer service & customer engagement during incidents and crisis.
• Proven problem-solving capabilities under pressure.
• Strong leadership skills.
• Good communication skills and customer experience.
• Knowledge of security appliances and Radware products (significant advantage).
• Fluent English.

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