AI Operations Project Manager
- תל אביב
- משרה קבועה
- משרה מלאה
- Lead key projects in enhancing the scalability, robustness and supportability of our AI solutions in hospitals, while effectively communicating across different domains.
- Lead quarterly and yearly planning for the delivery teams.
- Lead project coordination, managing specifications, timelines, and deliverables alongside internal and external stakeholders.
- Build and track key metrics to ensure department efficiency and quality processes.
- Serve as a key player in the collaboration and communication with Engineering, Product, Technical Partnerships, Implementation, and support teams to aid in risk management and identify new opportunities.
- Develop a fundamental understanding of our algorithms, system, customers, and product. Your input will influence customers' perception of our solution across multiple projects.
- Enhance the quality and health of our production environment through the identification of key milestones in our support processes and tools development.
- Lead multiple projects in a dynamic, agile, and rapidly growing startup environment.
- Identify processes that require scaling and re-design.
- Help foster an inclusive and supportive team environment, balancing results with team well-being.
- Bachelor's (BSc) or Master's (MSc) degree in Engineering, Science, or a related discipline.
- 3-5 years of proven experience in leading operational roles in a tech company (Project management, Professional services, Support, etc.)
- Experience in the healthcare industry is an advantage.
- Proven experience in leading projects from initiation through to completion.
- Proven experience in project management skills; Gantt planning, managing capacity and resources, tracking milestones and metrics, and creating documentation.
- Strong understanding of the technical aspects relevant to the support team's operations, including familiarity with support tools and platforms.
- Data analytics know-how - experience with SQL queries and reporting, high proficiency with spreadsheets, understanding basic concepts of statistical analysis etc.
- Strong organizational and multitasking skills with the ability to prioritize and manage multiple projects simultaneously
- Show attention to detail and the ability to understand complex systems, all while keeping an eye on the bigger picture.
- Strong problem-solving and analytical skills.
- Excellent Hebrew and English communication skills (both verbal and written)
- Ability to create and deliver compelling presentations that effectively communicate information and ideas in both English and/or Hebrew
- Deep commitment to delivering exceptional customer service and ensuring high customer satisfaction.
- Ability to handle escalation and work in a highly dynamic environment
- Passionate about making a difference in healthcare and eager to learn and grow in a dynamic startup environment.
- Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients' lives)
- Incredible culture - collaborative, transparent & fun!
- Office close to HaShalom train station with free parking
- Stocked up kitchen & meal card.
- Breakfast and lunch are made by our chef
- Wellness - yoga, pilates, and functional workouts in the office.
- Attractive compensation package & benefits
- Responsible for project from its incep...
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