Backoffice Agent Part Time
- תל אביב
- משרה קבועה
- משרה חלקית
- Processing client's withdrawal request within agreed timeline and processes
- Perform financial related actions in Clients accounts within agreed timeline:
- Withdrawals
- Deposits
- Bonus
- Internal transfers
- Adjustments (debit, credit, payments)
- Manage our customer facing team's inquiries tickets relating to client financial actions
- Follow the BO department's procedures, protocols, company regulations and best practices.
- Meet personal/team qualitative and quantitative KPI targets
- Bring new hires in the team up to speed (according to TL directions)
- Proficient in Hebrew AND English - a Must
- Able to work avg. 4 days a week, approx. 3 hours, between extended business hours 8:00 - 13:00) Sunday through Friday.
- Knowledge of financial systems/processors (Credit card / Ewallet, etc.) - a strong advantage
- Banking or financial services experience, banks deposits and withdrawals processing. - a strong advantage
- Excellent organizational and time management skills
- Proficiency in Microsoft Office - a must
- Proven track record of demonstrating exceptional attention to detail and precision in previous roles
- Strong analytical skills, with the ability to identify errors or inconsistencies in data and documentation
- Excellent organizational skills, capable of managing multiple tasks and deadlines simultaneously
- Keen eye for detail, with the ability to spot even the smallest inaccuracies or deviations
- Proficient in utilizing relevant tools, software, or systems to support precise work
- Ability to communicate effectively and collaborate with cross-functional teams to ensure precise outcomes
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