IT Engineer
Guesty
- תל אביב
- משרה קבועה
- משרה מלאה
- Troubleshoot and resolve a range of IT issues, providing timely support to global users.
- Support and maintain the company's internal IT infrastructure, focusing on stability and security.
- Expertly manage and supervise the corporate network infrastructure.
- Collaborate on IT projects, focusing on evaluating and integrating the latest technologies.
- Identifies the business needs, searches for optional solutions, and deploys solutions that will meet those business needs.
- Enhance user experience by developing how-to guides, Q&A documents, and self-service articles.
- At least 5 years of experience in IT support, Helpdesk, or as an IT Specialist.
- Profound knowledge of network administration, particularly Cisco Meraki.
- Extensive expertise in SSO platforms (such as SAML, OAuth, Okta) and IAM.
- Proven hands-on experience with MDM solutions such as Jamf, Jumpcloud or similar.
- Solid understanding of networking basics: TCP/IP, DNS, DHCP, routing, VLAN, and VPN.
- Skilled in managing and troubleshooting in a mixed macOS and Windows environment.
- Strong interpersonal and teamwork skills, with a proficiency in English.
- Service-oriented personality with the ability to work under pressure.
- Excellent analytical and problem-solving skills, capable of addressing complex technical issues.
- Proven experience or knowledge in administering multi cloud environments.
- Experience or knowledge in Okta workflows, Make or other IT automation tools - Big advantage.