Account Manager

BrandShield

הרצליה
משרה קבועה
משרה מלאה

לפני חודשיים
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We are seeking an experienced Account Manager to join our growing team and drive customer success within our existing client portfolio.The ideal candidate will have proven experience managing B2B SaaS relationships in the hi-tech sector and will be responsible for nurturing client relationships, driving retention, and identifying expansion opportunities within our cybersecurity solutions.Key Responsibilities:

Serve as the primary commercial point of contact for assigned accounts
Build and maintain strong, long-term relationships with key stakeholders
Conduct regular client check-ins & assess client health levels
Raise any potential issues with assigned accounts in Executive meetings
Handle retention processes for assigned accounts
Identify & handle expansion opportunities
Collaborate with the Service team to ensure successful delivery & client satisfaction
Achieve and exceed revenue retention and growth targets
Maintain accurate records in CRM systems

Required Qualifications

Minimum 1 year of experience as an Account Manager in B2B SaaS environment
Proficiency with CRM platforms (Salesforce, Monday, etc.)
Experience managing enterprise or mid-market client relationships
Native English speaker with exceptional written and verbal communication skills
Strong relationship-building and interpersonal abilities
Analytical mindset with ability to interpret data and metrics
Proven negotiation and presentation skills
Customer-centric approach with problem-solving orientation

BrandShield