CRM Analyst

פתח תקווה
משרה קבועה
משרה מלאה

לפני חודש

Description:Company Overview:Cellebrite’s (Nasdaq: CLBT) mission is to enable its customers to protect and save lives, accelerate justice, and preserve privacy in communities around the world. Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the complexities of legally sanctioned digital investigations by streamlining intelligence processes. Trusted by thousands of leading agencies and companies globally, Cellebrite’s Digital Intelligence platform and solutions transform how customers collect, review, analyze, and manage investigative digital data in legally sanctioned investigations.Position Overview:Be a part of the Global Business Applications group, supporting Cellebrite’s Sales & Marketing organization, where you’ll play a key role in shaping our information systems. Leverage cutting-edge Salesforce technologies and related tools to drive business impact, while managing integrations across multiple platforms to ensure seamless data flow and operational efficiency.Key Responsibilities:

Own and manage end-to-end projects and items, from initial scoping and stakeholder alignment through execution, testing, deployment, and post-launch support.
Lead and deliver end-to-end Salesforce Sales and Marketing solutions, driving initiatives such as product bundling, pricing rules, Quote Calculator, journey orchestration, and campaign automation from concept to execution.
Work closely with business stakeholders and technical teams to design and execute complex projects using both out of box features.
Design and analyze various business processes and related data from the requirements gathering to implementation and roll out.
Responsible for evaluating and recommending a configuration that maximizes software capabilities.
Maintenance including problem (ticket) resolution within SLA and highest quality.
Evaluate new tools to be implemented with integration to Salesforce to drive solutions to business process issues and maintain data integrity.
Participate in Agile ceremonies and work within Scrum sprint cycles to prioritize, plan, and deliver Salesforce-related tasks and enhancements

Qualifications:

At least 4 years of hands-on experience as a Salesforce Administrator, with deep knowledge of Salesforce products, features, and system architecture.
Experience with Sales Cloud - A must
Experience with Marketing Cloud - An advantage
Excellent analytical and hands-on problem - Solving Skills
Experience analyzing, designing, optimizing and building a robust solution
Outstanding interpersonal and collaboration skills, able to work well in a cross-functional environment.
Good Technical understanding and ability to learn fast
Excellent project management skills and ability to lead complex projects and rollouts
Experience supporting a global organization across geographies and time zones.
Customer focused with an ability to understand customer needs.
Ability to work in a dynamic and fast changing environment
Strong problem-solving skills with the ability to work on multiple assignments in parallel
Excellent verbal and written communication skills in English – Must

Requirements:Personal Characteristics:

Cellebrite

הגש מועמדות