Head of Current Accounts and Deposits

• Take end-to-end ownership over the processes of account opening, management, and closure.
• Oversee the deposit products.
• Handle interactive banking and secure the necessary permits for opening online accounts.
• Manage the business processes related to the IT infrastructure relevant to current accounts.
• Work closely with Technology, Product, Service, and Regulatory teams to implement changes and improvements.
• Ensure compliance with regulatory requirements and proper adherence in account management.
• Develop and implement the bank's work plan for current accounts and deposits.
• Manage and recruit a team of employees in line with the bank's growth and work plan.

• At least 5 years of experience in the banking/financial sector related to customer management.
• At least 2 years in a managerial role
• Experience in establishing and leading processes.
• Experience in business development and product development frameworks.
• Familiarity with current account management processes within a banking system - A major advantage
• Ability to work in a dynamic environment with the capacity to manage multiple interfaces.
• Exceptional attention to detail.
• Independence and strong decision-making skills, combined with the ability to work effectively as part of a team.
• An entrepreneurial and technological orientation.
• Self-motivation and the ability to work autonomously.
• Excellent interpersonal skills.
• Strong service orientation and customer understanding.
• Ability to analyze and solve complex problems and situations, striving for optimal solutions.

Mploy