Sales Training Manager
- חולון
- משרה קבועה
- משרה מלאה
- Identify the training and development needs and initiate talent management programs to develop high potential talents
- Ensure that sales teams in all stores possess the skills and functional knowledge to provide premium customer service and drive business KPI's in addition to a proper, structured and efficient selling process to maximize all KPIs.
- Plan, organise and facilitate training activities to drive results in alignment with global sales and business objectives
- Partner with Franchise & Wholesale partners to implement trainings based on adidas standards to develop teams, drive business KPI'S and create a premium service culture
- Creating local learning and development calendar and programs aligning with Global Sales Academy and EMEA Sales Academy
- Delivering virtual, classroom and in-store trainings for Retail, Franchise and Wholesale teams
- Delivering cross-borders trainings for Store Managers and District Managers across EM (Salesfloor Leadership modules)
- Managing adidas digital learning tools (AREA and ATTICUS); providing translations when needed, assisting with user problems, closely following-up the user engagement of the tools in all channels.
- Preparing Israel -SA Quarterly Training Report for EMEA
- Preparing Monthly Training Updates and Report for Israel DTC & Sales Leads
- Coaching to the store team members and managers - supporting them for their next career level within the company
- Managing In-Store Trainer process for Retail stores; mentoring - coaching them for developing their trainer skills and they consistently fulfil all their responsibilities
- Empower the Team Captain role with knowledge and authority to drive business goals
- Creating video learnings for key products, technologies, and customer role-plays
- Designing and implementing local training programs
- Creating Yearly Engagement Calendar for the field
- Encourage continuous improvement by constantly monitoring and sharing best practices
- Execute strategies for implementing training, organisational and people development initiatives
- Review training materials received from global and adapt the training content to meet local requirements while maintaining the learning objectives to ensure consistent delivery
- Support individual and team development through training and experience-based learning
- Quality assurance of Hebrew translation of training material when required
- Regional: Wholesale & Franchise partners
- Local: DTC & Wholesale teams, Brand, VM
- Global Sales Academy
- Sales Academy Team across EM
- HRM Commercial
- Minimum 5 years of relevant experience in training in retail/fashion/FCMG/hospitality,
- Intermediate to advance MS office skills in particular PowerPoint
- Highly integrative with strong business mind, data focus and results orientation
- Solid business acumen and proven track record of increasing retail & sales KPI's through training and development programs
- Enthusiastic with strong work ethic with flexible approach
- Consumer-centric, approachable and strong interpersonal skills
- Excellent written and verbal communication skills
- A strong team player with an international mindset
- Excellent organization, time management and problem-solving skills
- Fluency in English is required
- Ability to travel when required across Israel
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