System Failure Analysis Engineer
- יקנעם
- משרה קבועה
- משרה מלאה
- Leading technical investigations across multiple domains, working closely with customers, CMs, HW, SW, and SPE teams.
- Analyzing logs, telemetry, and system diagnostics from field-deployed systems to identify failure modes and error conditions.
- Evaluating RMA claims to resolve their validity and recommend next steps, such as RMA approval or additional testing.
- Identifying trends and recurring issues by aggregating and comparing data across various customer environments.
- Providing clear summaries, root cause documentation, and actionable recommendations to support decision-making processes.
- B.Sc. or higher in Electrical Engineering, Computer Engineering, or a related field.
- 4+ years of experience in system-level debugging, post-production support engineering, or field data analysis.
- Proven ability to interpret complex logs, communication protocols, and system-level behavior.
- Strong experience in failure analysis, root-cause isolation, and cross-domain troubleshooting.
- Familiarity with RMA workflows, lifecycle support, and handling critical issues.
- Excellent written and verbal communication skills in English.
- An analytical approach with strong engineering judgment to derive insights from large volumes of data.
- Proficiency with tools and scripting environments used for data slicing, visualization, and statistical correlation (e.g., Python, SQL, Excel, Kibana, Tableau) is an advantage.
- Background in networking systems.
- Experience with data analysis.
- Knowledge with electronic manufacturing, test, and assembly.
- OS systems knowledge