Salesforce Team Lead
- רמת גן
- משרה קבועה
- משרה מלאה
- Lead and mentor a team of Salesforce Administrators and Developers across TLV and NYC.
- Conduct regular team meetings, provide performance feedback, and support professional development.
- Foster a collaborative and high-performing team environment.
- Oversee the configuration and customization of Sales Cloud to meet business requirements.
- Optimize Sales Cloud processes and workflows for improved efficiency and effectiveness.
- Provide guidance and support to the team on Sales Cloud best practices.
- Proactively find opportunities to improve Salesforce processes and design/implement automated workflows to optimize business and deployment processes (sandbox management).
- Monitor system performance, troubleshoot issues, and ensure the overall reliability and stability of the Salesforce ecosystem.
- Establish and enforce best practices for Salesforce configuration, customization, and data management.
- Spearhead the design, development, and implementation of Salesforce Partner Portals.
- Ensure seamless integration and functionality of partner portals with other Salesforce components.
- Manage project timelines, resources, and deliverables for partner portal projects.
- Lead the implementation and ongoing management of CPQ solutions.
- Develop and maintain pricing rules, quoting processes, and approval workflows.
- Collaborate with sales and finance teams to ensure accurate and efficient deal management.
- Work closely with cross-functional teams, including sales, marketing, and customer support.
- Communicate effectively with stakeholders to gather requirements, provide updates, and manage expectations.
- Provide training and support to users on new Salesforce features and functionalities.
- Manage and address all requests for bugs and tickets from the GTM teams, ensuring adherence to established SLAs and maintaining high-quality resolution.
- 4+ years of experience in Salesforce admin.
- 2+ years of experience in leading and managing a Salesforce team.
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Developer, Sales Cloud Consultant) - preferred.
- Proficiency in Salesforce Sales Cloud, CPQ, and Partner Portals.
- Extensive understanding of Salesforce Apex, Visualforce, Lightning Components.
- Experience in integrating Salesforce with other systems, such as Outreach, Zendesk, Ironclad, Chili Piper, etc. - MUST
- Excellent leadership and team management skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple priorities and work effectively in a dynamic environment.
- Excellent communication skills and ability to collaborate with cross-functional teams.
- Strong project management skills with a detail-oriented approach.
Mploy