B2B Operation Representative
- תל אביב
- משרה קבועה
- משרה מלאה
- Joining the field team for activities
- Achieving monthly operation targets - convert cardholders to money remittances.
- Making calls to existing customers to maximize potential
- Interact with customers & coordinate meetings
- Multitask between different communication channels
- Provide answers by identifying problems, researching, and guiding the customer through the correct steps
- Improve customer experience, encourage organic growth & creating engagement
- Excellent written and verbal communication skills in Hindi & English - Mandatory.
- Excellent communication between customer & department
- Flexibility in working hours is required.
- Proficient in all MS Office products
- Experience in the Payments and Banking industry - Advantage
- Ability to work independently and under pressure
- Enjoy working as part of a team
- A significant level of trust and diplomacy is required, in addition to normal courtesy and tact
- Proven track record in outbound converting calls
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Mploy