Account Manager
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Employment Type: Full-time | Entry-level (minimum 1 year experience)About the RoleWe’re looking for an experienced Account Manager to support our expanding client base in the B2B SaaS / cybersecurity space. You’ll play a key role in nurturing client relationships, driving customer success, and contributing to account growth.What You’ll DoServe as the principal commercial contact for assigned enterprise or mid-market clientsEstablish and maintain long-term relationships with key stakeholdersConduct regular check-ins and evaluate client health statusReport issues or risks in executive reviewsTake responsibility for retention processes and achieving satisfaction targetsSpot growth opportunities and lead account expansion effortsWork closely with the Services team to ensure smooth delivery and client successMeet or exceed goals for customer retention and revenue growthKeep accurate records and activity logs in CRM tools (e.g., Salesforce, Monday.com)Who You AreAt least 1 year of experience as an Account Manager within a B2B SaaS environmentProficient with CRM platforms (Salesforce, Monday, etc.)Skilled at managing enterprise or mid-market client relationshipsFluent in English with excellent written and verbal communication skillsStrong at building relationships and collaborating with diverse stakeholdersAnalytical and data-driven in decision-makingProven negotiation and presentation capabilitiesCustomer-focused and highly problem-orientedWhy It MattersYou’ll be a central figure in ensuring clients get maximum value from our solutions. By fostering long-lasting relationships, you’ll help shape retention and expansion strategies that fuel business growth.Ready to take the next step in your Account Management career?
If you thrive in a dynamic B2B SaaS environment and are passionate about client success and growth, we’d love to hear from you.Let me know if you’d like to tailor anything further or adjust the tone!SourcesYou said:please condense this a little bitChatGPT said:Sure! Here's a more concise and still professional version of the job post for LinkedIn:Account Manager – B2B SaaS / CybersecurityLocation: Herzliya (Hybrid or On-site)
Type: Full-time | 1+ years experienceAbout the RoleWe're looking for a proactive Account Manager to strengthen client relationships, drive retention, and support growth within our B2B SaaS/cybersecurity business. You'll work closely with enterprise and mid-market clients, acting as their main point of contact and ensuring ongoing success.ResponsibilitiesManage and grow relationships with key accountsLead retention and account expansion effortsIdentify risks, resolve issues, and ensure client satisfactionCollaborate with internal teams to deliver valueTrack activities and client data using tools like Salesforce or Monday.comRequirements1+ year experience in B2B SaaS account managementStrong communication and relationship-building skillsFluent English (written and spoken)Experience with CRM platformsAnalytical, organized, and customer-focusedIf you're passionate about client success and ready to grow with a fast-paced team, we’d love to hear from you.About CompanyUrban Recruits specialises in connecting companies of all sizes—from startups to large tech companies, defense and cybersecurity—with the industry's brightest minds.We focus on recruiting top-tier developers, DevOps engineers, QA professionals, data experts and more. Our tailored approach ensures that each placement not only meets your technical needs but also aligns with your company's unique culture and growth goals.