CRM and Marketing Automation Manager

Bookaway

  • רמת גן
  • משרה קבועה
  • משרה מלאה
  • לפני חודש
Description:Bookaway is looking for an experienced CRM and Marketing Automation Manager with a strong focus on email marketing. This full-time role is crucial to elevate the marketing performance at Bookaway.You will own the end-to-end email marketing operations and execution, working alongside the Marketing, Data & Product teams to drive engagement, retention, and conversion through email and other channels.Your mission will be to set up and maintain the tools & technology used by our marketing team to drive retention and acquisition of Bookaway users. This will include optimizing and creating new email flows, setting up proper A/B testing, improving segmentations and more. In addition, you will be in charge of building and maintaining a robust productmarketing connection, aimed at leveraging production data and technology to drive highly targeted and personalized marketing activities.You’ll join our Marketing team based in our headquarters, Tel Aviv, Israel.Key Responsibilities
  • Lead and execute the email marketing strategy of Bookaway.
  • Build, improve, and maintain automated email flows to increase user engagement and retention.
  • Implement and continuously optimize A/B tests on subject lines, copy, design, and CTAs to improve open and conversion rates.
  • Develop advanced segmentation strategies to deliver personalized, relevant content to users.
  • Track and analyze email KPIs, ensuring data accuracy in Customer.io and Mixpanel.
  • Monitor and improve domain reputation, deliverability, and compliance with GDPR and privacy regulations.
  • Work closely with the Marketing & Product team and Data Analysts to align on email marketing priorities and goals.
Requirements:
  • Minimum of 2 years of hands-on experience in building, managing, and maintaining a CRM system in a B2C company is a must; experience in the Travel industry will be an advantage.
  • Minimum of 2 years of hands-on experience in Email Marketing and Lifecycle Marketing.
  • Understanding of email best practices for email creatives, templates, metrics and associated KPIs, segmentation, dynamic content, and testing methodologies.
  • Knowledge of HTML and content management systems - an advantage
  • Strong analytical skills and experience using data to improve email performance.
  • Basic knowledge of SQL queries - an advantage
  • Fluent English (verbal and written)

Bookaway

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