Customer Success & Business Development Manager
- רעננה
- משרה קבועה
- משרה מלאה
- Leading customer onboarding and ensuring smooth, successful implementation.
- Driving product adoption, engagement, and measurable business impact.
- Analyzing customer needs and data to deliver actionable recommendations.
- Building and nurturing strong, long-term relationships with key stakeholders.
- Developing and executing strategies for customer retention, satisfaction, and success.
- Identifying and pursuing opportunities for upselling, cross-selling, and account expansion.
- Engaging in business development by identifying new market opportunities, fostering partnerships, and supporting go-to-market initiatives.
- Troubleshooting and managing escalations to ensure prompt, effective resolution.
- Acting as a trusted advisor and primary point of contact throughout the customer journey.
- Demonstrated success in customer satisfaction, retention, and success management.
- Proven track record in sales, account growth, or business development.
- Strong analytical skills with the ability to interpret data, calculate KPIs and ROI, and translate insights into business impact.
- Excellent relationship-building, consultative selling, and negotiation skills.
- Exceptional communication, presentation, and interpersonal abilities.
- Background in healthcare operations or HealthTech - highly desirable.
- At least 3 years of relevant experience in a similar role.
- Ability to work independently and manage multiple priorities.
- Experience in the clinical side of healthcare or with AI technology - a plus.
- Bachelor's degree in business, healthcare management, or a related field (or equivalent work experience).
- A collaborative and intellectually stimulating environment.
- Opportunities to work on cutting-edge technology that directly impacts the healthcare industry.
- Competitive compensation, growth opportunities, and a fun, supportive team.
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