Senior UX Researcher

תל אביב
משרה קבועה
משרה מלאה

לפני 8 ימים

**Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.Our Purpose - **Bridging the World Through Travel**We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.We have only scratched the surface. The online travel industry is an extremely dynamic and competitive space. We aim to deliver compelling designs that create a world-class customer experience. You will have a key role in defining the future of our products that reach millions of customers. Despite our size, we operate in a startup-like environment.Work in the heart of Asia. This is an amazing opportunity if you're looking for an exciting adventure abroad while expanding your international research capabilities. You get a chance to live in one of the most beautiful and most visited cities in the world!**This position is open to worldwide candidates and we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Bangkok.**Senior UX Researchers have the breadth and depth of research method skills applicable to a wide range of questions, and over time develop standout areas of research excellence. A long track record and documented success in both research itself and achieving organizational impact is characteristic of Senior UX Researchers. The ability to integrate research into the work of colleagues in other roles makes the Senior UX Researcher effective and helps him/her achieve out-sized impact from research efforts. This ability, along with others that turn research into a strategic asset for Agoda's decisions and processes, comes from a maturity in overall research approach emphasizing the highest benefit from all research investments.Qualifications:

Masters Degree or PhD or equivalent experience in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or any related field
10+ years of relevant experience in consumer-facing business domains.
Expert in Quantitative research. (Log analysis, internal metrics triangulation, survey design, response effects, sampling, crosstabs, and statistical concepts, etc.)
But, also has experience with Qualitative and user-centered design methods (individual and group interviews, diary studies, direct observation, think-aloud usability testing, etc.)
Comfortable with planning, scoping, conducting, analyzing and communicating research.
Experience in evaluating, negotiating, and working with external research vendors.
Be able to describe user problems and business opportunities to a variety of stakeholders by leveraging both quantitative and qualitative data.
Ability to demonstrate critical thinking beyond business requests
Is a great storyteller and communicator, able to speak fluently to business people, product teams, designers, engineers, and other stakeholders. (in English)
Enjoys collaborative work in a dynamic, data-driven, and creative environment.

**Responsibilities:**General Role Expectations:

Conducts research end-to-end for high impact, leading stakeholders to the best collaboration with research for their goals
Initiates research efforts serving Product Vertical goals in the medium- and long-term given a well-informed understanding of the business
Formulates programmes of study and cumulative knowledge sharing relevant to the strategic objectives of their teams
Leads projects that are collaborations with other stakeholders
Accounts for the pros and cons of various research methodologies, and mentors others the use of techniques and tools for high-quality execution

Research Skills:

Expertise at evaluating research opportunities, particularly with ambiguous requests e.g. importance, urgency, and impact
Ability to manage, challenge and shape inbound research requests, and propose solid research projects or programs
Excellent project execution, while exploring alternate methods, mixed methods and innovative approaches
Deep understands of the pros and cons of quantitative and qualitative research - and use of this knowledge to direct projects to appropriate methods
Deep expertise in at least one domain (eg. Pricing), a user type (eg. Business traveler) or a method (eg. Diary Study), being the “go-to person” on the research team for this
Triangulation of findings, methods, and theories within a project to ensure reliability and depth of insight
Ability to maximize the value and efficiency of research by applying secondary research and expert inspection methods
Solid knowledge of various software tools common in the field (e.g. for surveys, diary studies, analysis), and ability to apply the right tool to the problem
Solid knowledge of GDPR, data compliance and ethics that is present in all of their activities

Communication & Collaboration:

Drives cross discipline/department collaboration via research insights/activities
Collaborates efficiently with other researchers and other disciplines with clear commitment to shared ownership
Shows excellent communication skills; tailored communication style for different audiences, concise and to the point, open to take input and feedback
Contributes to the communication and implementation of agreed standards of research excellence across the organization

#seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong #singapore #berlin #shanghai #losangeles #boston #austin #toronto #luxembourg #munich #oslo #copenhagen #stockholm #helsinki #brussels #hamburg #stuttgart #taipei #hamburg #stuttgart #dublin #telaviv #sydney #melbourne #perth #vancouver #montreal #prague #paris #dublin #telaviv #milan #rome #tokyo #osaka #amsterdam #moscow #saintpetersburg #frankfurt #shenzhen #istanbul #dubai #kiev #seoul**Equal Opportunity Employer**At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our .**Disclaimer**We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.⚠הגש מועמדות באתר החברהמשרות דומות שיכולות לעניין אותך29/07/2025תל אביבArago**Meet Arago and the Aragonians**Arago is an AI and computer hardware company whose mission is to drive the course of history forward. We do so ...27/08/2025תל אביבAgoda[Apply Now](http://#gh-application-container)Bangkok, Thailand**About Agoda**Agoda is an online travel booking platform for accommod...16/07/2025תל אביבBooking.comAbout Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than dataset...17/07/2025תל אביבBooking.comAbout Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than dataset...17/07/2025תל אביבUnity**The opportunity**Join the innovative and expanding team at Unity-Aura, a groundbreaking large-scale mobile platform that serves a wide variety...30/07/2025תל אביבThe Center for Educational Technology (CET)**התפקיד כולל הובלת תפיסות מוצריות חדשניות בהתאם להתפתחויות טכנולוגיות ופדגוגיות, גיבוש אסטרטגיית מוצר כוללת לכלל המוצרים והפלטפורמות במטח, והובלה מקצ...10/08/2025תל אביבAgoda[Apply Now](http://#gh-application-container)Bangkok, Thailand**About Agoda**Agoda is an online travel booking platform for accommod...10/08/2025תל אביבAgoda[Apply Now](http://#gh-application-container)Bangkok, Thailand**About Agoda**Agoda is an online travel booking platform for accommod...17/08/2025מרכז, 1.88 ק"מ ממיקומךAlex StaffA globally renowned mobile browser development company is looking for an experienced Product Designer to join its team.The team is building ...קצת עלינוMploy הוא לוח דרושים מבוסס AI, שנועד לסייע למחפשי עבודה ולמעסיקים כאחד, תוך יצירת פלטפורמה חדשנית, איכותית המובילה את שוק העבודה בישראל.אנו מאגדים משרות עדכניות מאלפי מקורות בארץ, ומנגישים אותן ביעילות באמצעות סוכן AI חכם שמתאים משרות רלוונטיות למועמדים ומאפשר הגשת מועמדות בלחיצת כפתור.הפלטפורמה שלנו מציעה התאמות משרות מבוססות בינה מלאכותית עם אחוז התאמה אישי, קבוצות WhatsApp ייעודיות לפי תחום, ואפליקציה מתקדמת שמאפשרת חיפוש ושליחת קורות חיים מכל מקום ובכל זמן.Mploy אצלכם בוואטסאפ✨ רוצים להתעדכן בכל המשרות הכי שוות ישר לנייד?הצטרפו לקבוצות הוואטסאפ שלנו וקבלו את כל ההצעות המתאימות - בלי לחפש, ובלי לפספס. מחכים לכם! 📱😊

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