IT Technical Support
- הרצליה
- משרה קבועה
- משרה מלאה
- macOS-based laptops and computers
- Google Workspaces and apps
- Okta
- Zoom conference and Zoom rooms
- Jamf
- Meraki Wireless system
- employees onboarding and offboarding
- Python, Bash - Advantage
- Work as part of the Israel office IT team.
- Own, manage, and resolve multiple incidents.
- Work with 3rd party service providers to address outages and service disruptions.
- Respond to business-critical emergencies both during and after business hours.
- Support, install, and improve existing systems and services.
- Perform regular compliance audits of systems.
- At least 3 years of experience in an IT Technical support position supporting 500+ users in multiple office locations.
- At least 3 years of hands-on experience in a MAC OS environment, including troubleshooting, installation, and maintenance.
- Service-oriented, Frontal, Verbal, and in Writing.
- Excellent organizational skills.
- Excellent IT skills with an understanding of the technical fundamentals of networking.
- Information security experience.
- Excellent analytical and problem-solving skills.
- Excellent ability to install, administer, and troubleshoot computer hardware, software (Mac) and networks.
- Good communication skills - written and verbal.
- An ability to work to tight deadlines and within constraints.
- Very good English, Verbal and in Writing.
- Relevant certifications - advantage.
Mploy