Client Success & Sales Support Specialist
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Location: Rehovot, Israel (Evening Hours)
Type: Part-Time or Full-Time (Minimum 4 hours/day, 4–5 days a week)We're looking for a Client Success & Sales Support Specialist to join our team and help drive a smooth, positive experience for prospective and onboarding clients. This role is essential to supporting our Sales Development Representatives (SDRs), managing early client communications, and collecting feedback that helps refine our client journey.You’ll play a key part in helping organize lead activity, coordinate follow-ups, and ensure client records are up to date. You’ll also communicate directly with individuals exploring our services—both paid and pro-bono—and help guide them through the onboarding process. If you enjoy communicating clearly, keeping things organized, and taking initiative, this is a great fit.What You’ll Do:Support SDRs with lead tracking, CRM updates, and schedulingCoordinate internal meetings and prep materials for client callsInteract with potential clients and assist during onboardingServe as a communication bridge between clients and internal teamsGather informal feedback during early client engagement and share insightsWhat You’ll Need:Strong, clear communication skills in EnglishOrganized, reliable, and detail-orientedComfortable speaking with clients and working across teamsAble to manage multiple tasks and keep accurate recordsTraining provided—prior experience is a plus but not requiredWhy Join Us:Work with a mission-driven team focused on meaningful investigative workFlexible evening schedule (aligned with U.S. hours)Friendly, supportive environment with growth opportunitiesPotential to move into Operations or Sales based on performance and interestsMake a real impact in both client relations and behind-the-scenes supportThis role offers the opportunity to contribute directly to a fast-paced, purpose-driven team. If you're looking for a role that blends people skills, organization, and purpose—this is it.Ask ChatGPTAbout CompanyUrban Recruits specialises in connecting companies of all sizes—from startups to large tech companies, defense and cybersecurity—with the industry's brightest minds.We focus on recruiting top-tier developers, DevOps engineers, QA professionals, data experts and more. Our tailored approach ensures that each placement not only meets your technical needs but also aligns with your company's unique culture and growth goals.