
Enterprise Customer Success Manager- Russian Speaker
- הרצליה
- משרה קבועה
- משרה מלאה
As a key member of our Customer Success team, you'll partner with some of our largest enterprise clients to drive product adoption, deliver strategic guidance, and ensure measurable business impact ,all while serving as their trusted advisor and voice within AppsFlyer.What You'll Do
- Manage enterprise accounts across technical, business, and product aspects, ensuring alignment with client goals
- Own the customer journey post-sale, including training, feature adoption, and strategic business reviews
- Act as the bridge between clients and internal teams by sharing feedback with Product and R&D
- Provide proactive updates on product releases, changes, and relevant content
- Identify and lead upsell opportunities in collaboration with Sales
- Facilitate webinars, workshops, and education sessions tailored to client needs
- Partner with Marketing, Sales, and Partners teams to support growth in the region
- 3+ years of experience in a Customer Success, Account Management, or similar client-facing role within B2B SaaS
- Native-level Russian and strong written and spoken English proficiency
- Strong understanding of the mobile marketing or digital analytics ecosystem
- Technical and analytical orientation with the ability to grasp SDKs, APIs, or data workflows
- Familiarity with product management processes and working cross-functionally
- Ability to thrive in a dynamic, fast-paced environment
- Willingness to travel to meet clients or attend conferences (2-5 times per year)
- Hands-on experience working with AppsFlyer's products
- Background in SDKs, APIs, SQL, or mobile app tracking
- Knowledge of mobile marketing strategy, attribution, or analytics