IT Service Owner for Manufacturing Domain
- תל אביב
- משרה קבועה
- משרה מלאה
- Manage portfolio of current and planned implementations through program structure.
- Lead or support MES-related projects, ensuring timely delivery, budget adherence, and quality outcomes.
- Collaborate with project managers and solution architects to ensure smooth transitions from project to operations.
- Stakeholder Collaboration
- Act as the primary liaison between business process owners, manufacturing leaders, and IS teams.
- Facilitate demand management and prioritization of MES-related initiatives
- Define and maintain the MES service strategy aligned with ELDS business goals.
- Define and maintain implementation partner strategy.
- Establish and enforce governance frameworks for service delivery, compliance, and lifecycle management.
- Oversee end-to-end service performance, including incident, problem, and change management.
- Ensure high availability, reliability, and security of MES platforms and integrations.
- Continuous Improvement
- Monitor service KPIs and user feedback to identify areas for improvement.
- Drive innovation and automation within MES services to enhance efficiency and user experience.
- Bachelor's degree in Engineering, Computer Science, Industrial Management, or a related field.
- Proven ability to manage cross-functional teams in a global environment, strong communication and interpersonal skills to collaborate with diverse stakeholders.
- Knowledge of "Critical Manufacturing" software product is a plus
- Program/Project Management experience.
- Several years of experience in manufacturing operations, MES implementation, or related roles.
- Strong understanding of global application management processes and managing of off-shore service teams.
- Knowledge of manufacturing processes, systems integration, and industrial automation.
- Familiarity with IT infrastructure, including databases, networks, and cloud solutions.
- Experience in a global, multi-site manufacturing environment preferred.
- Department: Operations
- Location: Tel Aviv
- Workplace Type: Hybrid
- Employment: Fulltime
Mploy