Customer Service Officer 1

• Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
• Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
• Conduct necessary analyses to address client queries
• Communicate resolutions to clients, written and verbal
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Previous relevant experience in the customer service field preferred
• Proven investigative, analytical and risk management skills
• Demonstrated ability to present concepts and influence/lead change
• Consistently demonstrate clear and concise written and verbal communication
• Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
• Ability to work in a fast-paced, dynamic environment
• Keen attention to details and task prioritization

• Bachelor's degree/University degree or equivalent experience

• משרה חלקית
• שעות בוקר או אחר הצהריים
• מער...

• בקרה וטיפול בתהליכי ניהול מלאי ותיקוני מלאי • תחקור ספירות מלאי מחזוריות וניתוח נתוני תנועות מלאי • מענה שירותי לחנויות בתחום שרשרת אספקה - הזמנות, ...

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