Solution Delivery Manager

• Own and lead multiple, simultaneous customer engagements implementing Applause's SaaS digital quality testing solution
• Develop strong customer relationships that enable Applause to become a trusted adviser for our customers' executives and stakeholders
• Create management, execution and communication plans and processes
• Provide both engagement and testing strategy leadership to customers
• Analyze test data and provide research of coverage from multiple sources including our community of testers, environments and devices to show maximum value to customers
• Gather testing requirements from client and translate into actionable testing projects
• Leverage our community of testers around with world to form teams focused on exceeding customer expectations
• Ensure customer and project success by managing completion of deliverables, schedules, customer expectations, and meeting milestones
• Work with Applause Product Management and Engineering organizations to channel client feedback and solutions into future releases of the Applause product suite
• Work with leadership to channel commonalities across customers into Applause best practices across our products and services
• Pursue areas of solution expansion within active customer base

• B.A./M.A or MBA (leading MBA programs globally- advantage) with at least 3 years of relevant industry experience
• Strategic thinking capability balanced with tactical and implementation/execution skills
• Proven working experience in project management
• Excellent client-facing, presentation and internal communication skills
• Fluency in Hebrew and excellent communication skills in English
• Excellent stakeholder management skills and best practices
• Solid organizational skills including attention to detail and multitasking skills

• We have a flexible hybrid work environment with top talent from across the globe
• Collaborate with an international team of 450+ passionate, talented co-workers
• Expand your portfolio with exciting, hands-on projects providing exposure to well-known, global brands
• Learn and grow through structured onboarding, in-house knowledge sessions and access to thousands of virtual courses available on demand
• Incorporate AI and other exciting technologies into your work, to help you prioritize and boost productivity
• Experience a supportive culture that emphasizes teamwork, innovation and transparency
• Share your voice! Contribute and integrate creative and innovative ideas across roles and departments

• Be Accountable: You love to take ownership, and hold yourself and others accountable to increase empowerment and success.
• Celebrate Authenticity: You love bringing your true self to work and creating genuine and trustful relationships within a diverse environment.
• In It Together: You have a team-first mindset and love collaborating with your peers.
• Create Value for Our Customers: You love delivering meaningful business impact and being a release partner for all aspects of digital quality.
• Crush Your Goals: You always strive for excellence and constantly seek ways to be better, more effective and more efficient.

• Department: Operations
• Location: Tel Aviv
• Workplace Type: Hybrid
• Employment: Fulltime

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