Technical Support Associate
- הרצליה
- משרה קבועה
- משרה חלקית
- Provide immediate assistance and troubleshoot basic (yet interesting and challenging) technical issues
- Escalate complex problems to higher-level support teams
- Maintain high customer satisfaction levels
- Learn and adapt to new technologies and tools
- Basic knowledge of frontend frameworks (e.g., React, Next, Angular)
- Familiarity with backend frameworks (Node, Python)
- Understanding of RESTful APIs
- Basic HTML knowledge
- Ability to navigate Chrome DevTools (Console, Network, Application tabs)
- Familiarity with the HTTP request & response cycle and some common status codes
- Experience with SDKs
- Basic SQL and NoSQL knowledge
- Exposure to SSO technologies (e.g., Okta, Azure AD)
- Developed at least 1 project using both frontend and backend frameworks mentioned above that are publicly available for code review.
- Active contribution to open-source projects
- Part-time position: up to 4 shifts per week, 8 hours per shift
- Evening hours: 15:00 - 23:00, and night hours: 23:00 - 07:00 Israel time may be included
- May include occasional Friday shifts
- פיתוח וניהול נהלים:
- כתיבה, עריכה ובדיקה של נהלים טכניים עבור מגוון תהליכים רוחביים בחברה
- עדכון קבוע של נהלים בהתאם לשינו...
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