Customer Success Manager - CSM

המרכז
משרה קבועה
משרה מלאה

לפני 8 שעות

We are looking for a talented Customer Success Manager to join our team and help grow the company, liaise with customers and the company's professional teams to ensure maximum success - there is a business opportunity for candidates who succeed in their role.
Key areas of responsibility:

Customer retention: maintaining contact with customers and maintaining a high level of satisfaction.
Accompanying new customers: ensuring successful implementation of products with customers and new transactions.
Identifying Upsell/Cross-Sell opportunities: understanding needs and offering customized solutions, monitoring existing offers.
Proactive support: identifying problems in advance and providing creative solutions.
Measuring success: monitoring success and satisfaction indicators for continuous improvement.
Coordination with internal teams: Working closely with professional teams in the company.

If you are passionate about helping clients succeed, participating in leading the company to success and are looking for a significant role in a developing organization – we want you with us!
Full-time, hybrid
The offices are located in Tel Aviv, Railway Lineדרישות:Required Skills:

Required - Experience in a similar role.
Excellent interpersonal communication and ability to build strong relationships.
Analytical thinking with basic technological understanding, especially in software or SaaS companies.
Proactive approach and identifying challenges before they arise.
Empathy, service-mindedness and a genuine desire to help customers succeed.

היקף משרה: משרה מלאהקוד משרה: JB-4540

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