Strategic Deals Operations Specialist

• Lead and manage strategic deals, providing guidance and support in all operational procedures to ensure successful outcomes.
• Oversee and optimize end-to-end processes, continuously improving daily operations, and implementing innovative ideas to enhance team performance.
• Analyze ongoing tasks, providing insights and recommendations to elevate our customer service to the next level.
• Collaborate with cross-functional teams, including Sales, Business Analysis, Customer Success, Accounting, and Operations, to deliver successful deals with accurate KPI enforcement.
• Deliver a high level of customer service to both internal stakeholders and external customers.
• Identify, enforce, and monitor compliance with legal agreement clauses to ensure that both the company and customers adhere to all terms and conditions.

• 1-2 years of experience in a quote-to-cash role with a strong interest in business terms and analyses.
• Strong analytical and problem-solving skills.
• Exceptional service orientation with outstanding follow-through and time management, able to multi-task with conflicting priorities.
• Ability to work collaboratively with cross-functional teams.
• Detail-oriented with a strong focus on accuracy and efficiency.
• Team player with an understanding of team goals and objectives.
• Adaptability to changing environments and business needs.
• Excellent communication and interpersonal skills
• Proficiency in Excel and excellent English
• Salesforce.com and SAP experience - advantage
• Bachelor's Degree - an advantage.
• Willingness to work extended shifts at the end of each quarter.

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