Enterprise Customer Success Manager (Russian Speaker)
- תל אביב
- משרה קבועה
- משרה מלאה
- Manage enterprise accounts across technical, business, and product aspects, ensuring alignment with client goals
- Own the customer journey post-sale, including training, feature adoption, and strategic business reviews
- Act as the bridge between clients and internal teams by sharing feedback with Product and R&D
- Provide proactive updates on product releases, changes, and relevant content
- Identify and lead upsell opportunities in collaboration with Sales
- Facilitate webinars, workshops, and education sessions tailored to client needs
- Partner with Marketing, Sales, and Partners teams to support growth in the region
- 3+ years of experience in a Customer Success, Account Management, or similar client-facing role within B2B SaaS
- Native-level Russian and strong written and spoken English proficiency
- Strong understanding of the mobile marketing or digital analytics ecosystem
- Technical and analytical orientation with the ability to grasp SDKs, APIs, or data workflows
- Familiarity with product management processes and working cross-functionally
- Ability to thrive in a dynamic, fast-paced environment
- Willingness to travel to meet clients or attend conferences (2-5 times per year)
- Hands-on experience working with AppsFlyer's products
- Background in SDKs, APIs, SQL, or mobile app tracking
- Knowledge of mobile marketing strategy, attribution, or analytics
Mploy